Join Get Satisfaction!
Get Satisfaction is people-powered customer service for absolutely everything, a vast network of customer communities in use by millions of monthly users and over 33,000 companies. We're growing like gangbusters because we harness the power of the network and social media to captivate people. It's a system in which casual users, dedicated experts, and company employees all come together to answer questions, solve problems, and share ideas with each other. The business is on track to fundamentally change the way companies and customers relate to each other -- to make those relationships more meaningful and productive.
Why Get Satisfaction?
We're building a product that works well both for consumers and businesses. Our customers enjoy using our product and get a lot of value out of it. We love creating useful and usable software, and we have a lot of fun doing it.
Besides building something meaningful, here's why you'll love working here:
- We're a rapidly growing, revenue-generating start-up: it's fun, dynamic, and you will make a difference
- We are committed to Agile best practices, and cultivate cross-functional development. For reals.
- The team is super sharp, with no bureaucracy or office politics in sight
- We work in an open office (no cubes here!) directly on South Park in San Francisco: a short bus, MUNI, BART, or car ride away from most of the city and walking distance from music, art galleries, restaurants, apartments, night life, and the best French food in the city.
- We're funded by a syndicate of well known and very supportive investors, including O'Reilly Alphatech Ventures, First Round Capital, Softtech VC, Mitch Kapor, and Freestyle Capital.
- We offer competitive compensation and benefits, including stock options
Senior Ruby on Rails Developer
We are looking for an experienced software engineer with a strong background in Ruby, Rails, and JavaScript to help improve and extend a web application that supports heavy traffic and is already fairly complex. Like everyone else on our team, you should be a great generalist, eager to learn new things and use the best tools for the job. You'll be working on a large-scale application used by millions of people, so an aptitude for developing elegant, scalable, robust, and maintainable code is a must.
We are an agile shop. We pair program, test-drive all code, and work at a sustainable pace. Our schedule lives in Pivotal Tracker and is as accurate as possible. We hold regular retrospectives to improve our development process. We're looking for engineers who are excited to engage in this style of work.
Key Responsibilities:
- Extend and refine our web application using Ruby on Rails, MySQL, JavaScript, and other technologies
- Optimize and scale our system to support millions of users
- Refactor our code base to incrementally improve its design
- Develop all code test-first using RSpec, Cucumber, and RR
Required skills:
- Strong experience writing in Ruby
- Deep experience in JavaScript (actual programming, not mere use of frameworks)
- Ability to produce highly polished web pages in semantic HTML and non-invasive CSS and JS
- Strong general software development abilities
- Knowledge of application server and database clustering
- Experience working with databases (MySQL preferred)
Required qualities:
- Ability to try and do new things to solve interesting problems
- Willingness to improve your skills and get outside of your comfort zone in order to improve the product
- Ability to work well in small design groups and contribute to the direction of the product and technology
- Willingness to critically analyze code to find its strengths and weaknesses
- Commitment to continually improving the team's development process
Desired skills:
- Experience with pair programming
- Experience with test-driven development (particularly TDD in JavaScript and BDD using Cucumber)
- Accurate schedule estimation
- Experience deploying and launching real-world applications
How to apply:
Email your resume to jobs@getsatisfaction.com
